This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

VPS or Dedicated - How To Restore Backups

This article will explain how to restore a backup on a VPS or Dedicated server.

Click on any of the sections to jump to that point in the guide.



What You Need

  • The password for the root user so that you can login to WHM.
  • The username of the account on the server that you want to restore.
  • An idea of the date you want to restore to.

NOTE: Some older systems may still be running the “Legacy Backup System”. This will be discontinued in the near future; if this was used for your backups, please contact support, and we'd be happy to help get your backups changed over to the current system.

When logging into WHM, you may see a page titled Feature Showcase. If so click on Exit to WHM at the bottom of the page. Once logged in, you can locate Backup Tools.

  1. Type "Backup" into the search box in the top left-hand corner of the control panel.
  2. In the results click "Backup Restoration".

Choose The Backup

  1. There are two ways you can reach the backup needed:
    • The Restore by Account tab lets you select an account and see the available backups for it.
    • The Restore by Date tab lets you choose a date, and you can see what accounts have backups from that point.
  2. In most cases, Restore by Account will be the likely choice. When selecting an account, the calendar on the right will display the available backups for it. You can scroll back up to find older items. Valid dates will highlight in blue when you mouse over them.
  3. In the example below, for instance, there is a valid backup for the 'tempeproxy' account from August 30.
  4. Once selected, the options on the right allow you to limit the scope of the restore if you do not want to restore the entire account (e.g. skipping subdomains, mail configuration, and/or MySQL Databases). 
  5. When you have chosen a backup, the Add Account to Queue button will become active, and you can click it. The selected backup will then appear in the Restoration Queue at the bottom of the screen.
  6. You can repeat the process if you have multiple accounts that you want to restore.
  7. Once all necessary backups have been added to the queue, click the Restore button.
After you do so, the status will change from Pending to Restoring Account.

Note: This process may take some time. Depending on the size of the account, possibly several hours.

When the backup is finished, the status will update to Completed, and you will have the option to view the restore log or remove the task from the restoration queue. 

Troubleshooting

Some common issues you may experience when trying to restore a site include:

Lack of Space

The system typically requires about 3x the size of a backup in the available room, for working space, etc. So, if the backup is 10 GB in size, around 30 GB of room on the drive would be needed, for it to be restored on the server.

If you don’t have enough space, you can either clear other content off of the server, to make room, or download the backup to your computer. Once there, you can extract the backup there, and restore the relevant components manually, using FTP, phpMyAdmin, etc.

Knowledgebase Article 66,580 views bookmark tags:


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 88,457 views tags: backup cpanel dedicated hosting restore server transfer vps

This article will explain how to configure your dedicated or VPS server to use the new (non legacy) backup system.
Knowledgebase Article 112,592 views tags: backup dedi dedicated vps

This article will explain how to use WordPress Tools to backup or restore your WordPress site
Knowledgebase Article 194,243 views tags: backup restore wordpresstools

Related Help Content

How to fix inaccessible backups on Dedicated or VPS servers due to backup size.
Knowledgebase Article 129,513 views tags: backup dedi dedicated inaccessible loop stuck vps

How to manage your backups using Site Backup and Restore
Knowledgebase Article 258,073 views tags: backup restore

What is the Just Host backup policy? What kinds of backups are available?
Knowledgebase Article 330,074 views tags: accounts back backup backups copy expired policy restore storage

How to restore individual files or folders with the Site Backup & Restore tool
Knowledgebase Article 425,155 views tags: backup files folders restore site

How often do you backup my site? When do automated backups take place?
Knowledgebase Article 305,900 views tags: automated backup backups

This article will explain how to check the dates of your backups using SSH.
Knowledgebase Article 117,103 views tags: backup dedicated ssh vps

This article will explain how-to enable FTP on a newly provisioned VPS or Dedicated cPanel server. Since FTP is an unsecured connection point to the server, cPanel has it disabled by default in version 11.86 or prior.
Knowledgebase Article 45,992 views tags: dedicated file ftp root server transfer vps

How to restore MySQL databases using the Site Backup & Restore tool
Knowledgebase Article 258,226 views tags: backup database mysql restore site

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.