This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content
Search

Just Host Web Hosting Help

VPS and Dedicated Hosting: Enabling FTP on New Servers

Overview

This article will explain how to enable FTP on a newly provisioned VPS or Dedicated cPanel server. Since FTP is an unsecured connection point to the server, cPanel has it disabled by default in version 11.86 or prior. For additional information regarding why FTP is disabled by default, please review the following article from cPanel; click here to learn more.

Login to the WHM

You will need to be able to log in to WHM on your server. This requires knowing the root password for your server. If you don't know the root password or haven't set one up, please, see VPS & Dedicated Hosting: Log in to WHM.

  1. Log in to the WHM by going to yourdomain.com/whm in a browser. Replace yourdomain.com with your domain.
  2. Once you get to the login page, enter your username and password.
    • Username will be root.
    • Password will be the root password for your server.
  3. If this is your first time logging into the WHM, you may see a page titled Feature Showcase. Click on Exit to WHM at the bottom of the page.

Access the FTP Server Selection

  1. Search for FTP in the top left corner of the WHM.
  2. Select FTP Server Selection.

Select your option

  1. Here, the default setting for FTP is Disabled.
  2. We advise using the PURE-FTPD service as it is the server's faster, more reliable FTP service.

Set your option

Once the new option is selected, scroll down and click Save.

For further assistance, you may contact our Chat Support or Phone Support via 888-401-4678. You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

Knowledgebase Article 45,197 views bookmark
share
Share or save this via:
tags: dedicated file ftp root server transfer vps


Was this resource helpful?
Helpful Unhelpful


Did this resolve your issue?
Solved Unsolved


Please add any other comments or suggestions about this content:





Recommended Help Content

VPS and Dedicated Hosting: Restore or Transfer cPanel
If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 87,797 views tags: backup cpanel dedicated hosting restore server transfer vps

CentOS 7 and cPanel Upgrades
VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Knowledgebase Article 114,727 views tags: centos cpanel dedicated hosting private server upgrade virtual vps

VPS or Dedicated Hosting - Using Multiple cPanel Accounts To Set Custom Nameservers
How to setup name servers for multiple cPanel accounts.
Knowledgebase Article 280,225 views tags: accounts custom dedicated multi multiple nameservers server servers

Related Help Content

Error Code 500 on Dedicated and VPS Servers
This article will explain some common causes for 500 errors on Dedicated or V.P.S servers.
Knowledgebase Article 129,319 views tags: dedi dedicated error server vps

VPS and Dedicated Hosting: Third Party Applications
VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.
Knowledgebase Article 87,503 views tags: application configserver csf dedicated django elastisearch ffmpeg java js litespeed mongodb nginx node private python server tomcat virtual vps

Enable Non Legacy Backup on Dedicated or VPS Servers
This article will explain how to configure your dedicated or VPS server to use the new (non legacy) backup system.
Knowledgebase Article 112,107 views tags: backup dedi dedicated vps

VPS and Dedicated Hosting: ConfigServer Security and Firewall
CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
Knowledgebase Article 88,791 views tags: configserver csf dedicated firewall security vps

VPS or Dedicated Hosting - Manage Login SSL Certificates
How to manage the SSL used for cPanel login through the WHM
Knowledgebase Article 221,032 views tags: cpanel dedicated install login manage server ssl

VPS or Dedicated Hosting - Reseller Account Transfers
To help with transferring of accounts from other servers to your account.
Knowledgebase Article 223,541 views tags: account dedicated multi multiple reseller single transfer whm

VPS or Dedicated Hosting - Install ClamAV
How to install ClamAV to help with virus protection.
Knowledgebase Article 169,999 views tags: antivirus clamav cpanel dedicated plugin server whm

Intro to FTP
There are many ways that you can transfer files and folder to and from your hosting account. We highly recommend using an FTP (File Transfer Protocol) program to quickly upload and download files. We
Getting Started Article 325,469 views tags: file files filezilla manager setup

*Promotional pricing is for the first term only and regular rates apply upon renewal. 30-Day Money-Back Guarantee does not extend to domain names.

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.