This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

How To Avoid Outlook IMAP Timeout Errors - Outlook IMAP Email Error

You can avoid the timeout error message "Your IMAP server has closed the connection. This may occur if you have left the connection idle for too long" by changing the setting. The default install of Outlook 2003 provides the following configuration.

To adjust the Server timeouts setting:

  1. From the Tools menu, select E-mail Accounts...
  2. Select View or change existing e-mail accounts and click Next.
  3. Select the e-mail you want to modify and click Change.
  4. To bring up the Internet E-Mail Settings window, click More Settings...
  5. Select the Advanced tab.
  6. Left click on the slide-point and drag to the far right side (10 minutes). By changing the setting, you can avoid the above error message.
  7. Click Apply and then OK.


Knowledgebase Article 309,700 views bookmark tags: errors imap outlook timeout


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Configuring your email client: Outlook Express.
Knowledgebase Article 496,710 views tags: configuration configure email express imap outlook pop setup

How to setup an email account using Microsoft Outlook 2013
Knowledgebase Article 634,827 views tags: email imap outlook pop

How to setup an email account using Microsoft Outlook 2010
Video "How-to" Tutorial 648,823 views tags: email imap outlook pop

Related Help Content

How to setup an email account using Microsoft Outlook 2007
Knowledgebase Article 230,113 views tags: email imap outlook pop

Configuring your email client: Outlook 2003
Knowledgebase Article 339,148 views tags: email imap outlook pop

How do I migrate an IMAP email account?
Knowledgebase Article 209,882 views tags: email imap migrate

How to setup an email account in Outlook
Knowledgebase Article 415,178 views tags: email outlook

How do I add my Just Host email account to Outlook 2002?
Knowledgebase Article 342,745 views tags: email emailclient outlook setup

How to setup an email account in Outlook 2016 for Mac
Knowledgebase Article 230,288 views tags: client email mac mail outlook setup

How to setup an email account in Outlook 2016 for Windows
Knowledgebase Article 380,447 views tags: client email mail outlook setup windows

How to setup your Just Host-hosted email address with an email application.
Knowledgebase Article 1,258,111 views tags: application client email mail outlook webmail

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.