This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content
Search

Just Host Web Hosting Help

Error Code 500 on Dedicated and VPS Servers

Overview

This article will explain some common causes for 500 errors on Dedicated or V.P.S servers.

Configuration Issues

Most often 500 server errors are a result of misconfigured settings or conflicting code in the .htaccess file.

  • If you are using a temporary url (IE 78.64.23.422/~cPanel) then your system is using FastCGI and you need to change the handler to su php in the WHM.
  • Make sure all your files and folders have permissions of 755 or lower. Anything set to 777 or 666 will cause a 500 error.
  • Any miscoded or conflicting entries in the .htaccess file will throw a 500 error as well. This file is usually located in the root for your domain. You can test to see if this is the issue by renaming that file to .htaccess.old and then reloading the page you were getting that error on.
Knowledgebase Article 129,829 views bookmark
share
Share or save this via:
tags: dedi dedicated error server vps


Was this resource helpful?
Helpful Unhelpful


Did this resolve your issue?
Solved Unsolved


Please add any other comments or suggestions about this content:





Recommended Help Content

VPS and Dedicated Hosting: Enabling FTP on New Servers
This article will explain how-to enable FTP on a newly provisioned VPS or Dedicated cPanel server. Since FTP is an unsecured connection point to the server, cPanel has it disabled by default in version 11.86 or prior.
Knowledgebase Article 45,992 views tags: dedicated file ftp root server transfer vps

Managing Users on a VPS or Dedicated Server
This article will explain how to create and manage users on Dedicated or VPS servers.
Knowledgebase Article 140,825 views tags: dedi dedicated users vps

Clearing the Mail Queue on VPS and Dedicated Servers
This article will explain how to clear the outbound mail queue on a dedicated or VPS server.
Knowledgebase Article 147,976 views tags: dedi dedicated mail queue vps

Related Help Content

Restarting Mail Services on Dedicated or VPS Servers
This article will explain how to restart the email related services on a Dedicated or VPS server. This may be useful if you are experiencing trouble with your email.
Knowledgebase Article 143,792 views tags: dedi dedicated dovecot exim mail restart vps whm

Access Mail Logs on Dedicated or VPS Servers
This article will explain how to view the email logs on a Dedicated or VPS server. This may be usefull if you are experiencing trouble with your email.
Knowledgebase Article 147,973 views tags: dedi dedicated logs mail vps whm

Enable Non Legacy Backup on Dedicated or VPS Servers
This article will explain how to configure your dedicated or VPS server to use the new (non legacy) backup system.
Knowledgebase Article 112,592 views tags: backup dedi dedicated vps

VPS and Dedicated Hosting: Third Party Applications
VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.
Knowledgebase Article 88,327 views tags: application configserver csf dedicated django elastisearch ffmpeg java js litespeed mongodb nginx node private python server tomcat virtual vps

VPS or Dedicated Hosting - Using Multiple cPanel Accounts To Set Custom Nameservers
How to setup name servers for multiple cPanel accounts.
Knowledgebase Article 280,734 views tags: accounts custom dedicated multi multiple nameservers server servers

Disable SSLv3 on a VPS or Dedicated Server
This article will explain how to disable SSLv3 on a VPS or Dedicated server. This can help you avoid issues with vulnerabilities in SSLv3.
Knowledgebase Article 120,842 views tags: dedi dedicated ssl vps

Restart a Dedicated or VPS Server.
This article will explain how to restart your Dedicated or VPS server.
Knowledgebase Article 130,086 views tags: dedi dedicated reboot restart services vps

VPS and Dedicated Hosting: Restore or Transfer cPanel
If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 88,457 views tags: backup cpanel dedicated hosting restore server transfer vps

*Promotional pricing is for the first term only and regular rates apply upon renewal. 30-Day Money-Back Guarantee does not extend to domain names.

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.