This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

How To Transfer Domain Name To A New Registrar

This article explains how to prepare your domain to be transferred from Just Host to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly.

Important:

  • To avoid any delays, please complete all five steps before initiating the transfer.
  • Avoid transferring your domain within 45 days of renewal, or you could lose that renewal year.
  • Updating the registrant contact information (name, organization, or email address) for a general top-level domain (gTLD) will initiate a Change of Registrant process which requires additional verification before the new information is saved.

Are you transferring the ownership of your domain to another person? Read about Transferring Domain Ownership.



Prepare Your Domain

There are a few things you need to do before transferring your domain. First, follow these steps to access your domain settings:

  1. Log into your Just Host Domain Manager.
  2. Choose Domains in the main menu at the top of the page
  3. Scroll down and select the domain you want to transfer from the list on the left.
  4. Several tabs for the domain will appear to the right, which you’ll use to view and update your settings. These tabs are:
    • Main
    • Renewal Options
    • Contacts
    • Privacy Options
    • Name Servers
    • Transfer EPP
    • Lock

If you only see three tabs then the domain is already registered elsewhere. You can view the domain's registrar in the Main tab.

Review Contact Information

Your contact information is included on your domain's record in the WHOIS database, as required by ICANN. Upon transfer, the gaining registrar will use the information on the domain's record to email critical information regarding the transfer to the administrative contact, so you need to make certain it's correct. It's best to avoid using an email address that’s associated with the domain; use a public email service, like Gmail, instead.

You will only see the option to opt-out of the 60-day transfer lock IF saving your changes will trigger a Change of Registrant request. If the option isn't there, the Change of Registrant process (steps 7, 9, and 10) will not apply.

Follow these steps to update your domain's contact information:

  1. Click the Contacts tab to the right.
  2. Check the boxes for registrant, admin, and billing to view the information listed for each contact. You can view and edit each individually, or all at once, depending on which box(es) you've selected.
  3. Make any changes to the information for each contact as necessary, then double-check the information to verify that you've entered the new owner's correct email address for the registrant and admin.

    Do you see the option to opt-out of the 60-day transfer lock? If not, click Update Contact Information to save your changes. If it's there, updating the contact information will initiate a Change of Registrant request, which requires both parties to approve of the changes before the updated record can be submitted to the registry. Follow these steps to continue:

  4. Check the box to opt-out of the 60-day transfer lock. This is optional, but highly recommended.
  5. Click Update Contact Information to save your changes.
  6. Locate the verification email and click the link to approve the changes.
  7. The new owner must locate their verification email and click the link to approve the changes.

Update Name Servers

It's entirely possible to register your domain with one company and host your website with another, so you can continue hosting your website here if you'd like. But if you've already moved your website files to a new host, you may want to update your name servers now to minimize downtime during the transfer. You cannot make DNS changes while the transfer is in progress, so it is important that you do it now.

  • Click the Name Servers tab.
  • Select Use Custom Nameservers.
  • Enter the settings for your new hosting provider.
  • Click Save Nameserver Settings.

Your new DNS settings will begin to propagate as soon as you save your changes. Each ISP updates at a different rate, usually taking 24 - 72 hours to complete worldwide. During this time, your emails will be down, and your web traffic will be directed to either the old or new host, depending on the visitor's ISP.

Unlock the Domain

Domains are locked by default to prevent unauthorized transfers. You must unlock the domain before it can be transferred to a new registrar.

  • Click the Lock tab.
  • If the domain is locked, click Unlock.

Tip: As of April 2021, Domain Privacy no longer needs to be disabled or paused in order to transfer a domain away. You can still proceed with the transfer even if your domain's privacy is enabled.

Obtain EPP Code

Next, you need the EPP code, which other registrars may refer to as the Authorization or Auth code. It's essentially a unique password for the domain, made up of letters, numbers, and special characters, which you'll give to the gaining registrar to authorize the transfer.

  • Click the Transfer EPP tabstrong>.
  • Copy or otherwise make note of the code so you can give it to the gaining registrar to initiate the transfer request.

Remember, it's case- and character-specific; so if you choose to copy/paste the code, make sure there aren't any additional spaces at the beginning or end.

You've now finished prepping your domain for transfer.

Initiate Domain Transfer

Now your domain is ready to be transferred. The transfer itself will be initiated with the gaining registrar, so you'll need to contact them for specific instructions, but here's a general idea of what you'll need to do:

  • Log in to your account with the gaining registrar.
  • Begin the domain transfer process according to their instructions.
  • Provide them with the EPP code you copied from the Transfer EPP tab.
  • Follow any additional steps and/or validation they require.

Approve the Transfer

Domain transfers can take up to five days to complete, but once the transfer is pending, you can expedite the process by approving it manually.

  • Log in to your justhost Domain Manager.
  • Scroll down and select the domain pending transfer from the list on the left.
  • Click the Transfer EPP tab to the right.
  • Click Approve. The transfer will go through immediately, though it may take a few minutes (up to an hour) for the gaining registrar to detect the change.

Did your transfer fail or are you having trouble getting it started? Check out Domain Transfer Troubleshooting for more information

[]
Video "How-to" Tutorial 1,021,959 views bookmark tags: domain leave registration transfer uk


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Maintaining your domain registration and hosting services within the same account allows you to manage both services with only one login password, making it easier for you to stay on top of everything related to your website. This article explains the process to transfer your domain to [% provinfo.n
Knowledgebase Article 1,659,209 views tags: domain faq registration transfer transfers

I am trying to transfer a domain(s) from my current registrar to justhost. When I fill out the transfer form I cannot get beyond step 2/4. There does not seem to be any "submit" or "next"
Knowledgebase Article 368,286 views tags: addon auth code domain domains epp registration transfer

Transfer Domain Registration: When a domain registration is transferred to us, we must register the domain name for a minimum of one (1) year. We only accept registrations for the .com, .net, .org, .
Getting Started Article 888,452 views tags: domain hosting nameservers started transfer

Related Help Content

There are multiple reasons why a domain transfer may fail. This article explains several reasons why your transfer may be unsuccessful and what you can do to fix it.
Knowledgebase Article 243,789 views tags: domain transfer

In December 2016, ICANN implemented a few amendments to their <a href="https://www.icann.org/resources/pages/registrars/transfers-en">Transfer Policy</a>. In addition to regulating inter-registrar transfers for general top-level domains (gTLDs), the updated policy sets new requirements for domain tr
Knowledgebase Article 463,897 views tags: domain ownership transfer

This article explains what happens after a domain expires and how domain registration can be renewed.
Knowledgebase Article 528,990 views tags: domain expired redemption registration renewal renewing

I need an EPP authorization code to transfer my domain to another registrar.
Knowledgebase Article 418,665 views tags: auth authorization code domain epp transfer

How to Transfer hosted files from old host to Justhost.com via ssh. Your old host must have SSH access to perform this move. Using SSH to transfer files to Just Host
Knowledgebase Article 242,640 views tags: file host site transfer transferring

You need two things to have a successful website and professional email: a domain registration and a hosting account.
Knowledgebase Article 316,957 views tags: dns domain domains nameservers servers

This article explains how to select and register a domain name.
Knowledgebase Article 556,573 views tags: domain register registration sld tld

Getting Started Wizard How to obtain a Transfer Authorization ( EPP ) Code If you want to transfer your .com, .net, .biz, .us, .org or .info domain, you will need to contact your current registrar an
Getting Started Article 692,714 views tags: authorization code domain domains epp top

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.