This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content
Search

Just Host Web Hosting Help

Account Validation

Just Host provides 24/7 support. While we are always happy to assist our customers, we take security very seriously. As such, you will need to validate any account that you would like help with prior to any account access or troubleshooting. This article will outline the validation options available and explain how to find each.

Password Validation

The Main, Billing, and Hosting password may be used for validation. This article will go over how to reset the password for your various systems and services if you forget.

Token Validation

Validation tokens are an easy-to-use, secure way to validate that you're an authorized user on the account when you contact one of our support teams for assistance.

PIN Validation

The PIN is an optional form of validation equal in authority to the main password with few exceptions.

Knowledgebase Article 133,776 views bookmark
share
Share or save this via:
tags: account security support validate validation


Was this resource helpful?
Helpful Unhelpful


Did this resolve your issue?
Solved Unsolved


Please add any other comments or suggestions about this content:





Recommended Help Content

Validation Token
Validation tokens are an easy way to validate you're an authorized user.
Knowledgebase Article 167,194 views tags: account password security

Support PIN
The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 102,149 views tags: account pin support validation

How to Contact Support
Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.
Knowledgebase Article 184,570 views tags: Contact chat customer phone service support tech technical token troubleshoot user username verification

Related Help Content

SiteLock Support
This article will explain how and when to contact SiteLock for support.
Knowledgebase Article 143,854 views tags: security sitelock support

Two-Factor Authentication
Two-factor authentication is ideal for anyone looking to increase their account security.
Knowledgebase Article 213,841 views tags: account password security

How to Request Account and/or Domain Ownership
If you are unable to validate your account, have lost your password and are unable to receive a password reset or validation token due to the email address on file being inaccessible, If you are attempting to make updates to the domains, contact information and do not have access to the listed regis
Knowledgebase Article 41,878 views tags:

Basic Site Security Checklist
What can I do to increase my Site Security while hosting with Just Host?
Knowledgebase Article 421,373 views tags: antivirus basic hacked keyloggers malware php security site

VPS and Dedicated Hosting: ConfigServer Security and Firewall
CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
Knowledgebase Article 89,428 views tags: configserver csf dedicated firewall security vps

SiteLock - Security for Small Business
This article will explain the benefits of SiteLock for small businesses.
Knowledgebase Article 137,319 views tags: security sitelock

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Knowledgebase Article 80,302 views tags: author seller support themes wordpress

Glance: Sharing your Screen with Support
Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.
Knowledgebase Article 95,031 views tags: connect remote screen share support tool troubleshooting

*Promotional pricing is for the first term only and regular rates apply upon renewal. 30-Day Money-Back Guarantee does not extend to domain names.

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.