This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content
Search

Just Host Web Hosting Help

How to Obtain Additional Support for Joomla

Joomla is an Open Source project, which means it is developed by a community of developers. Everything from the documentation to the code itself, was created by and for the community. The Joomla community provides extensive documentation and support via their website, Joomla.org. There are also thousands of independent sites that provide information, extensions, templates, tips, tricks, hacks, you name it.

Here are some suggested resources for Joomla:

Joomla.org

The official website for the Joomla script, with comprehensive documentation and support forums to ask questions and find answers. When you are experiencing issues with Joomla, this should be your first stop for support, since common problems and their solutions are typically posted on this website. There is also a great community to whom you can pose your questions.

Extension or Template Designer's Official Website

As you work with Joomla, you may add extensions and templates to your website. When you are having an issue with a particular extension or template, it is usually best to contact the creator of that particular extension or template. You can locate this information on Joomla.org under the "Do More > Extensions" menu or by performing a search.

Try a Search Engine

Having an issue or wanting to do something in Joomla? Since Joomla powers 2.7% of the entire Web, chances are, someone else has encountered something similar, and they may have posted the solutions online. Frequently you can utilize search engines to locate whatever you may need concerning Joomla.

Knowledgebase Article 107,013 views bookmark
share
Share or save this via:
tags: joomla


Was this resource helpful?
Helpful Unhelpful


Did this resolve your issue?
Solved Unsolved


Please add any other comments or suggestions about this content:





Recommended Help Content

How to Obtain Additional Support for Drupal
A list of locations where you can find support for drupal outside of Just Host
Knowledgebase Article 122,573 views tags: Drupal

Log Locations On Dedicated/VPS
A list of common log files and their locations.
Knowledgebase Article 124,718 views tags: dedi dedicated directory file folder list locations logs vps

Reset Joomla Password
How do I reset my Joomla password?
Knowledgebase Article 222,533 views tags: joomla password

Related Help Content

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Knowledgebase Article 81,213 views tags: author seller support themes wordpress

Pushing Website from old host to Justhost.com
How to Transfer hosted files from old host to Justhost.com via ssh. Your old host must have SSH access to perform this move. Using SSH to transfer files to Just Host
Knowledgebase Article 244,291 views tags: file host site transfer transferring

How to Contact Support
Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.
Knowledgebase Article 188,024 views tags: Contact chat customer phone service support tech technical token troubleshoot user username verification

How To Find Your WordPress Database
This article explains how to find the database in use by a WordPress site.
Knowledgebase Article 331,953 views tags: database find wordpress

Local MySQL Connection Blocked To Server
I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host 'host#.Justhost.com' is blocked because of many connection errors; unblock with 'mysqlad
Knowledgebase Article 266,823 views tags: blocked connection host localhost mysql

How To Host Primary Domain From A Subfolder htaccess
How do I make a sub directory (or sub folder) act as the public_html for your main domain?
Knowledgebase Article 1,098,995 views tags: Drupal domain htaccess joomla wordpress

Support PIN
The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 103,248 views tags: account pin support validation

Glance: Sharing your Screen with Support
Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.
Knowledgebase Article 96,139 views tags: connect remote screen share support tool troubleshooting

*Promotional pricing is for the first term only and regular rates apply upon renewal. 30-Day Money-Back Guarantee does not extend to domain names.

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.