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How to Clear Your Browser Cache
A cache is temporary storage for website data, which is used to improve your browsing experience. However, sometimes the cache can store outdated information, and needs to be cleared.
- Google Chrome
- Mozilla Firefox
- Internet Explorer 11
- Microsoft Edge
- Safari 6.x and up
- Safari 1.x-5.x
- Opera
- AOL
Google Chrome
- Click the Chrome menu icon in the upper right corner
- Choose More tools -> Clear browsing data.
- In the menu at the top select Beginning of time.
- In the window that appears make sure Cache is the only option selected.
- Click the Clear Browsing Data button.
- If you still have a problem, repeat the steps above and restart the computer.
- Please refer to the Google Chrome Support page for more details on How and Why to Clear Your Cache
FireFox 4.0 & up
- Click on the History menu.
- Select Clear Recent History
- From the drop down box select the time range to clear (Everything is recommended)
- Select the down arrow next to Details
- From the list of options remove all the check marks except for Cache
- Click the Clear Now button to finish clearing your cache
- If you still have a problem, repeat the steps above and restart the computer.
Internet Explorer 11
- Click the settings icon in the top right corner.
- From the menu options choose Internet Options.
- On the internet options page under the General tab choose Delete.
- Make sure only "Temporary Internet files and website files" is selected.
- Click Delete
Mircrosoft Edge
- Open the Edge menu in the top right corner.
- From the list of options select Settings
- Click "Choose what to clear".
- Make sure only "Cached data and files" is selected.
- Click the Clear button at the bottom of the dialog to finalize changes
Safari 6 and up for Mac OS X
- From the Safari Menu select Preferences
- In the preferences dialog select the Advanced tab.
- At the bottom of the advanced tab, check the box for Show Develop menu
- Close the preferences dialog
- From the Develop menu select Empty Caches
Safari 1.x - 5.x for Mac OS X
- Open Safari.
- Click on Safari in the toolbar and select Empty Cache...
- When prompted Are You Sure, click Empty.
- Exit your Safari browser completely and re-launch Safari.
- If you still have a problem, repeat the steps above and restart the computer.
- Please refer to the Safari Support page for more detailed information on Safari Issues
Opera
- Select the Opera Menu
- From the drop down menu hover over Settings
- From this menu select Delete Private Data
- In the dialog that appears, select Detailed Options
- From these options, remove the check marks on all but Delete entire cache
- Click the Delete button to clear your cache.
- If you still have a problem, repeat the steps above and restart the computer.
AOL
- AOL currently uses customized versions of either Internet Explorer, or Firefox.
- In order to clear your cache please follow the instructions for the version that you have.
Older Versions
- Older Versions of Web Browsers (i.e. versions not listed on this page)